Refund and Cancellation Policy

HumanOS AI paid plans are monthly subscriptions. Users can continue using paid features until the end of the active billing period after cancellation.

To cancel or request cancellation help, contact support with your HumanOS AI account email and Razorpay payment or subscription ID. We will help stop future renewal where supported by the payment provider.

First-time subscription payments may be considered for a refund within 7 days if the account has not heavily used paid features and there is no abuse, fraud, or policy violation.

Renewals, heavily used accounts, custom setup, enterprise work, white-label delivery, and misuse cases are generally not refundable unless required by law or agreed in writing.

Approved refunds are processed through Razorpay to the original payment method. Bank, card, wallet, or UPI processing time depends on Razorpay and the user's bank.

For faster help, include your account email, plan name, payment date, Razorpay payment ID, and reason for cancellation or refund.